Small
Business Bookshelf
Lifetime Encyclopedia
of Letters by Harold E. Meyer, Prentice Hall, Inc., Englewood
Cliffs, N.J.
A voluminous set of letters
for all kinds of occasion, including collecting on past due accounts.
The Check Is Not In
The Mail by Leonard Sklar, National Association of Credit Management,
Publications Department, 8815 Centre Park Drive, Suite 200, Columbia,
Md. 21045
Covers the basics of
collections; an informative and readable reference on collection
strategies and techniques.
Turning Debts Into Dollars
by Dan A. Wolner, National Association of Credit Management, Publications
Department, 8815 Centre Park Drive, Suite 200, Columbia, MD 21045
A readable, practical
guide to credit and collections, setting credit limits, and reacting
effectively.
