Telecommunications

Overview

Trends and Technology

Timesaving Techniques

Telemarketing

Opportunity and Obsolesence

Summary

Worksheet - Technology Needs Inventory

Worksheet - Telemarketing Potential

Worksheet - Telemarketing Skills Assessment

Small Business Bookshelf

Resources to Help You

 

 

 


Telecommunications
Small Business Bookshelf

 

Power-Selling by Telephone, Barry Z. Masser and William M. Leeds, Parker Publishing, 1992: West Nyack, N.Y.

This comprehensive handbook covers nearly every aspect of a telephone sales program in a step-by-step format.

Start Your Own Telemarketing Business by the editors of Extra Income Magazine and National Business Library, Scott, Foresman, 1990: Glenview, Ill.

Telemarketing and new business enterprises. 

Success Magazine

A monthly periodical for entrepreneurs. Contains a feature section on technology trends for entrepreneurs. For subscription information call 1-800-234-7324.

Technotrends: How to Use Technology to Go Beyond Your Competition, Daniel Burris, Harper Business, 1993: New York, N.Y.

Twenty-four technologies that will revolutionize our lives. 

You Can Sell Anything By Telephone! Dr. Gary S. Goodman, Simon & Schuster, 1984: New York, N.Y.

How to profit in the growing telemarketing boom.

 

 

Production funding For Let's Talk Business was provided by a grant from USDA Rural Development and the members of Prairie Public Television