CLASS THREE - Expert Articles

Design Nightmares
From Builder.com, author Molly Holzsclag describes the spooky monsters that web designers can create and how to avoid their mistakes.

Reading on the Web
Web developer Jakob Nielsen talks about how readers read on the web and the lessons that teaches writers.

Microcontent: Headlines and Subject Lines
This Alertbox column discusses the importance of headlines, subheads, and captions in helping to keep a reader engaged with your content.

Editing Online Documents, Part 1: Introduction
The article written for the content developer's newsletter Contentious discusses how even a non-professional writer can improve web content with some basic editing.

Proofing Web Site Content
You'll never get a second chance to make a first impression. This workz.com article discusses five steps to checking your web site.